Billing & Tokens
Understand our pay-as-you-go model, token pricing, and billing system.
How it works
Pay-as-you-go
No subscriptions or monthly fees
1 GBP = 100 tokens
Simple conversion rate
1 invoice = 10 tokens
Fixed cost per invoice
Tokens never expire - use them whenever you need to create invoices. Drafting and previewing invoices is completely free.
Token Calculator
How to top up
You can top up any amount from GBP5 to GBP10,000.
VAT & Receipts
VAT calculation
VAT is calculated at checkout based on your business location and VAT registration status.
- • UK businesses: 20% VAT
- • EU businesses: Local VAT rate
- • EU B2B with valid VAT ID: Reverse charge applies (0% VAT)
Receipts & Records
All transactions are recorded in your token ledger. You can access:
- • Receipts via Stripe dashboard
- • Transaction history in your Dashboard
- • Detailed ledger with invoice numbers
Refunds
Unused tokens can be refunded within 14 days of purchase. Used tokens (for issued invoices) are non-refundable. All refunds are processed to the original payment method within 5-10 business days.
View Refund PolicyPayment Methods & Limits
Accepted Methods
- • Credit/Debit cards (Visa, Mastercard, Amex)
- • Apple Pay
- • Google Pay
- • Bank transfer (for large amounts)
Limits
- • Minimum: GBP5 per transaction
- • Maximum: GBP10,000 per transaction
- • Daily limit: GBP25,000
- • Fraud protection: Automatic monitoring
If your payment is declined, check your card details and billing address. For large amounts, contact support for bank transfer options.